woodstock faqs
How do I book an appointment?
Booking an appointment is quick and easy. Before making an appointment make sure you view our guidelines for seasonal items, quantity limits, and what we do not accept. Once you have reviewed the guidelines, please follow the steps below.
1. Click Book An Appointment
2. Click on any time that is in blue. Scroll down or click the arrow to the right of the page to see more availability.
3. If this is your first time with us, click “New User” and follow the instructions (Enter your consignor # if you have one. If you have not yet been given a number, or if you do not remember it, leave this field blank). If you are a seasoned appointment maker, click “Existing User”. Keep in mind that this is a different log-in than you use to check your account balance.
4. Double check your time and click “Book Now” 5. Be sure a confirmation page appears!
Please see our how to videos for more details on our consignment process.
How do I cancel or reschedule an appointment?
1. Appointments booked online cannot be cancelled by email or phone.
2. Click on Book an Appointment
3. Log – In (email & password)
4. Hover over your name in the top right corner of the page until a drop down menu appears.
5. Click “My Appointments”
6. Next to your appointment day/time there are links to Reschedule or Cancel. Be sure to double check the day/time you are canceling to prevent canceling the wrong appointment. Remember that there must be at least 24 hours notice to make a change to your appointment time. There is a $5 charge if you miss your appointment or cancel with less than 24 hours notice.
How do I see what has sold on my account?
(Your correct email must be in our database in order for this feature to work.)
1. Go to www.reviveconsignment.com
2. Click “My Account” (far right side of page)
3. Enter your email & password (**This is a different software program than is used to book an appointment, so you will need a separate log-in.) Unless you have previously customized your password, use your full email as the password. Once you are in you will be able to change your password if you would like.
4. Click on Transaction History – only items that have sold will show on your account.
How do I get paid?
As your items sell, your account is credited. You can use your credit towards items purchased in the store at any time. Payment may be received in the form of a check when your account total is $20.00 or more. You must wait 30 days between receiving payment.
Do you pick up furniture?
Yes, we do, for a nominal fee. To begin the process of scheduling a Pick-up, please either come by the store or send photographs to furniture@reviveconsignment.com.
Please see our how to videos for more details on our furniture consignment process.
Do you deliver furniture?
Yes, but there is a nominal charge for local deliveries. Rates may depend on delivery location. Please ask one of the staff for more information.
Please see our how to videos for more details on our furniture consignment process.
When & how can I drop off furniture?
Furniture may be dropped off at the curb between 11am and 4pm.
Please Check the Guidelines to see what type of furniture we do and do not accept. When you bring in your furniture, park first and alert a team member that you are there. Our decorator will assess the saleability of your item(s), discuss price(s) with you, and assist in unloading if approved.
Please see our how to videos for more details on our furniture consignment process.